Your Repair Order is Confirmed!
Thanks for reaching out — we’ll be onsite shortly! If you didn’t include any photos in your submission, feel free to email them directly to [email protected] so we can get a better idea of what needs attention before we arrive.
Quick Reminder: To keep things on schedule, we encourage you to locate any underground utilities before we begin. Calling 811 will ensure public utilities like power, gas, internet, and cable are marked. However, 811 does not locate irrigation, drainage, landscape lighting, or other private lines.To ensure a smooth and safe installation process, we strongly recommend identifying and marking these privately installed lines ahead of time. Please note: Southern Lights is not responsible for damage to any unmarked or unidentified utilities.
Labor & Material Pricing
(You will only be charged for materials and labor actually used.)
Lighting Repair / Adjustment / Upgrade
– $129 covers the first half hour onsite (and includes up to 30 minutes of drive time to jobsite). This covers diagnostic work to determine why the system isn’t functioning properly—issues may include lamps not working, circuits tripping, timers or photocells malfunctioning, or the system not turning on/off as programmed.
Additional Details:
If drive time exceeds 30 minutes, additional travel will be billed at a reduced rate of $65 per man hour.
We are unable to give exact pricing on repairs based on unknown issues that may have occurred. We only charge for materials needed, so the below costs are shown in attempts to allow client to see what costs would be, should a need arise during the repair visit. Customer agrees to the following pricing structure and does not require any additional follow-up or estimate prior to Southern Lights performing work.
Lighting Repair After 1st 1/2 Hour
- After the initial half hour onsite, our standard labor is billed at $99 per man hour and adjusted based on actual time spent.
- The final bill will be adjusted after completion and billed accordingly.
$18 per connection
- 10/2: $1.69/ft
- 12/2: $1.12/ft
- 14/2: $0.79/ft
- 16/2: $0.56/ft
- BIPIN Socket: $26.89/each
- MR16 Socket: $26.89/each
- Glass Replacement: $22.12/each (if available)
- Ground Stake: $21/each
- Adjustable Pole Extensions:
- 6″-12″: $33.94/each
- 12″-24″: $45.97/each
- 24″-36″: $57.94/each
- BIPIN LED: $24.07/each
- T5 Wedge Base LED: $33.76/each
- MR8 LED: $21.11/each
- MR11 LED: $24.07/each
- MR16 LED 2W: $26.58
- MR16 LED 4W: $29.02
- MR16 LED 5W: $34.23
- MR16 LED 7W: $41.92
- MR16 LED 8W: $44.56
- PAR36 LED 4-7w: $59
- PAR36 LED 8-10w: $64.50
- PAR36 LED 11-13w: $74.92
- PAR36 LED 14-15w: $86.92
- PAR36 LED 16-17w: $92.00
- Bistro LED S14: $26.58/each
- Candelabra LED: $25.23/each
- 75w: $250.22
- 150w: $286.56
- 300w: $339.89
- 600w: $433.32
- 900w: $650.44
- 1200w: $995.21
- Photocell Timer (1-Year Warranty): $95
- Astronomical Timer (Auto-Adjusts for Daylight Savings, 1-Year Warranty): $125
- Standard WIFI Timer- $150
- Lutron Wifi System & Timer- $350
Light Club Membership – Extend Your Warranty!
👉 Up to 20% OFF non-warranty labor and materials!
👉 Lifetime Warranty on LEDS!
👉 Unlimited Services Calls!
👉 10-Year Warranty extension on wire and connections!
👉 … and so much More!
Important! Stay Connected
Make sure to add [email protected] to your safe senders list so you don’t miss any updates.
📞 Need to reach us? Call anytime at 336-451-4969.
Someone from our team will be in touch soon to schedule your service!
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